Our team has considerable expertise and experience working with customers to assist them in the development of strategies and processes that improve services and demonstrates best value. This has included developing asset management and maintenance strategies to consolidate and rationalise asset maintenance programs. We have also worked with customers to assist them gain ISO 55000 accreditation.
Our team has worked in complex environments assisting customers develop risk management mitigation strategies.
Supplier performance management / Contract management
We provide support to improve under-performing suppliers, and also mentor and coach contract managers utilising our operational experience.
Our team has assisted customers to demonstrate the cost effectiveness of the support service/FM costs for major infrastructure variations when dealing with incumbent service providers. We have also assisted in the benchmarking and negotiations for extending current service arrangements.
Support to FM teams
We are able to provide support services to FM teams including:
- Benchmarking the current effectiveness of facilities management practices;
- Advising on appropriate organisational structures;
- Developing process; and
- Providing guidance and mentoring to in-house personnel.